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        Elders (HOPE)
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Interview with Michelle Taylor, BSN, nurse/manager of the HOPE program

HCDC:  Tell us a little about yourself, Michelle?

MT:  I have been a resident of Cummington for 12 years, and I have 2 sons at Berkshire Trail Elementary School.

HCDC:  What led you into nursing and into working with elders?

MT:  Initially, I wanted to be a veterinarian.  The length of the curriculum seemed excessive to me so I went to the U-Conn School of Nursing instead.  My practicum was in home care nursing which brought me directly into a visiting nurse agency in Springfield working with elders – and that was 17 years ago!

HCDC:  Does isolation or loss of independence strike a chord in you or your life?

MT:  It is very difficult for elders to be isolated due to reduced mobility and lack of transportation.  Many are isolated because of fear of reaching out for help.  I became aware of the isolation after starting to work with the medical issues.

HCDC:  Michelle, you could have triple the salary working in a hospital.  What keeps you driving from one isolated rural elder to another?

MT:  It’s the personal one-on-one with the elder.  I am able to look at the whole person rather than identifying someone solely by their diagnosis, which is the method used in an institution.

HCDC:  Home care nursing is very intense.  How do you approach the measurement of an elder patient’s need for institutional care, if and when that point comes?

MT:  Usually I look for weight loss; then I may look in the refrigerator from week to week to note changes.  I evaluate memory deficits such as forgetting medications, washing or other attention to one’s self.

HCDC:  How do you view this responsibility?

MT:  Safety is the issue.  My role is to help elders knit together a life that includes both safety and independence.  One time a particularly self-neglecting elder challenged my judgement.  At that point, I must delegate responsibility to a separate entity specifically mandated to act further, which can be quite frustrating.

HCDC:  Does that point change from one medical professional to another?

MT:  People who are home care providers have more awareness of the scope of available services, while clinical medical people… like hospital workers…often fail to see all the options.

HCDC:  Do you work with Hospice teams?

MT:  Occasionally I might make a referral to Hospice…sometimes family members delay the decision until it’s almost too late to be effective.  My role would end at the point when Hospice care begins.

HCDC:  Where do you feel the duties of a physician and those of a nurse divide?

MT:  The physician deals with diagnosis and medications.  A nurse deals with the person and the place.

HCDC:  Would you like to see the creation of a home care agency specifically for the Hilltowns?

MT:  I think it would be a wonderful thing!…especially if using area workers …home care and nursing staff.  

HCDC:  Do you feel it would be a popular service and be well received?

MT:  I think people would appreciate the ideal of a localized effort.

HCDC:  Do you carry your own life to work or consciously make a separation?

MT:  I make a separation…my life is quite complicated…yes, I separate them.  I see it as a happy break!

HCDC:  Do you have a good idea of just how appreciated you are?

MT:  I’m beginning to see that… It’s a gradual realization.

HCDC:  Thank you, Michelle.