Economic Development

Business Training Workshops
   Individual Business Counseling
   Hilltown Business Directory
Housing Programs

   Homebuyer Counseling
   Housing Rehabilitation
   Housing Development
   Community Planning Assistance
Social Services

   Hilltown Elder Network (HEN)
   Health Outreach Program for
        Elders (HOPE)
   Hilltown Food Pantry
   Families Together
Community Facilities




About Hilltown CDC HCDC Membership Links Contact Us

Hilltown Regional Resources


Berkshire Humane Society
        Phone:                 (413) 447-7878
        Serving:               Western MA
        Location:              Pittsfield
        Description:         Ensuring the compassionate care, treatment, and, whenever possible,   placement of homeless animals, and promoting and improving the welfare of all animals through community education and outreach.

Dakin Pioneer Valley Humane Society
        Phone:                 (413) 781-4000 (Springfield)
                                   (413) 548-9898 (Leverett)
        Serving:               Western MA
        Locations:            Springfield, Leverett
           Description:             Providing shelter, education, advocacy, and assistance for animals and people in need.

Eleanor Sonsini Animal Shelter

              Phone:                (413) 448-9800
              Serving:              Central Berkshire County
              Location:            Pittsfield

Domestic Violence


Berkshire County KidsPlace & Violence Prevention Center
        Phone:                 (413) 499-2800
        Serving:               Berkshire County
        Location:              63 Wendell Ave., Pittsfield
        Description:  A child advocacy center that provides a safe, caring atmosphere coordinating the combined knowledge of law enforcement, social service, medical, prosecutorial, and mental health agencies to help victims of child abuse and their non-offending family members.

Elizabeth Freeman Center
        Phone:                 (413) 499-2425;
        24-hour hotline:     (866) 401-2425
        Serving:               Berkshire County
        Locations:            North Adams, Pittsfield, Great Barrington
        Description:         Services for victims of domestic violence and sexual assault.  Training, safety planning, emergency shelter, legal and housing advocacy, residential services, counseling, foster care, support for refugees

Hilltown Safety at Home
        Phone:                 (413) 559-8039 (Advocate cell phone)
        Serving:               Hilltowns
Description: Available most weekdays, providing a bridge between state police, victims and service providers.
Safe Passage

        Phone:                 (413) 586-1125
        Toll-free:              (888) 345-5282
        24-hour hotline:     (413) 586-5066
        Serving:                Hampshire County
        Location:              Northampton
Description: Provides non-judgmental support, shelter, counseling and resources to women, children, and families affected by domestic violence.
         24-hour hotline:     (877) 785-2020
        Serving:                Statewide
        Description:          24-hour hotline. Advocates who speak English, Spanish and Portuguese help you identify shelters, programs and other resources, and provide referrals to services for domestic violence and sexual assault.
YWCA/New Beginnings

        Phone:                 (413) 667-8784 (Huntington);
                                   (413) 562-5739 (Westfield);
                                   (800) 796-8711 (24/7 emergency hotline)
                                   (413) 733-7100 (24/7 emergency hotline)
        Serving:               Hilltowns
        Locations:            Huntington, Westfield, Springfield
Description:  Provides 24-hour crisis intervention, advocacy and counseling, emergency shelter, access to medical services and transitional support.

Elder Care

Elder Services of Berkshire County
        Phone:                 (413) 499-0524
        Serving:                Berkshire County
        Description:          Information, referrals, case management, Meals on Wheels, home care, protective services, elder housing options, money management assistance, nursing home ombudsman, Alzheimer’s resources, and nutrition.
Franklin County Home Care Corporation
        Phone:                 (413) 773-5555
        Serving:                All Franklin County towns plus Royalston, Petersham, Phillipston, Athol and New Salem

        Location:              Turners Falls
        Description:          Supports elders, caregivers and persons with disabilities by providing information, consultation, referral and services.
Health Outreach Program for Elders (HOPE)
        Phone:                 (413) 238-5511
        Serving:               Chesterfield, Cummington, Goshen, Plainfield, Worthington, Westhampton, Williamsburg (some services available to Russell and Huntington residents)
        Location:              Worthington
        Description:          Brings essential preventative and health maintenance care into the homes of Hilltown elders who have a need.

Highland Valley Elder Services
        Phone:                 (413) 586-2000
                                   (800) 322-0551
        Serving:               Hilltowns and Valley
        Location:              Florence
        Description:         Services include, but are not limited to: home care, information & referrals, protective services, ombudsman, home-delivered meals and money management. Please call for more information
Hilltown Elder Network (HEN)
        Phone:                 (413) 296-4536 for Coordinator Contact
        Serving:               Hilltowns
        Description:  Provides eligible elders with in-home services, including home chores and transportation, to help insure safe and independent living.
SHINE (Serving Health Information Needs of Elders) Western Region
        Phone:                 (800) 732-4636
        Serving:                Western MA
        Description:          Provides trained volunteers available to meet with elders and their families to discuss health care options.


Amherst Family Center
Phone:                (413) 545-0865
        Serving:              Hampshire County, UMass affiliated
        Location:            428 Student Union Building, UMass Amherst

        Description:         Provides families with parenting education workshops and support groups, parent-to-parent peer support, and respite from the overall pressures of parenting. Information on child development and parenting, and direct instruction on positive adult-child interactions

Berkshire Children and Families
Phone:                (413) 448-8281, (888) 742-7443
        Serving:              Berkshire and Hampshire Counties
        Location:            Pittsfield

         Description:        Improves the lives of children by offering early childhood education, parenting and family literacy programs, and adoption and foster care services

Berkshire Community Action Council, Inc. (BCAC)
        Phone:                 (413) 445-4503 (Pittsfield)
                                   (413) 663-3014 (North Adams)
                                   (413) 528-1947 (Great Barrington)
        Serving:               Berkshire County

        Locations:            Pittsfield, North Adams, Great Barrington
        Description:         Promotes the well-being of low-income people through programs including weatherization, fuel assistance, heating system services, "Sponsor a Child for Christmas" program, food distribution, emergency housing, transportation, employment and training.
Berkshire South Regional Community Center
        Phone:                 (413) 528-2810
        Serving:                Southern Berkshire County
        Description:          Our mission is to create a sense of community and common purpose through a variety of fitness and wellness programs and services for children and adults.
Berkshire WIC (Women, Infants and Children)
        Phone:                 (413) 445-9429
        Serving:                Berkshire County
        Location:              Pittsfield
Nutrition education and counseling; food aid; referrals for medical and dental care, health insurance, child care, fuel and housing assistance.  For children under 5 and their parents, including pregnant women .
Child Care of the Berkshires
        Phone:                 (413) 663-6593
        Serving:                Berkshire County
        Location:              North Adams
Description:  Child care services, early literacy initiatives, community collaboration and family support programs.
Community Action, WIC (Women, Infants and Children)
        Phone:                 (413) 582-4230 (Hampshire County);
                                   (413) 376-1160 (Franklin County)
        Serving:                Hampshire and Franklin Counties
        Description:          Food assistance, nutrition education, breastfeeding support, immunization screening, breast pumps and infant formula, referrals to other social service programs. Appointments in Greenfield, Northampton, Buckland, Huntington.
Community Action, Parent-Child Development Center
        Phone:                 (413) 582-4230 (Hampshire County);
                                   (413) 774-2318 (Franklin County)
        Serving:                Hampshire and Franklin Counties
        Description:          Head Start, Early Head Start, center-based infant-toddler classrooms & preschool classrooms, family childcare homes, home visiting programs. Family support services.
Cummington Family Center
        Serving:                Hilltowns
        Location:              Cummington
Description:  A grassroots, parent-volunteer run organization, which provides a safe and nurturing environment for parents, caregivers and their children. Through weekly playgroups,field trips, workshops, social potlucks and celebrations, the CFC connects families in the surrounding Hilltown area.
Family Education and Support Program
        Phone:                 (413) 238-5511 x155
 Contact:               Lee MacKinnon at the Worthington Health Center
        Serving:               Hilltowns

        Location:             Worthington               
        Description:         Free programs in childbirth education, parenting workshops, breastfeeding education, parent infant groups, and pediatric literacy

Gateway Family Center
        Phone:                 (413) 667-2203
        Serving:                Hilltowns
        Location:              9 Russell Road, Huntington
Description:  Health Access Program: providing health care access, education and community outreach for low-income residents. Hilltown Social Service Project: providing information and referral, case  management and outreach services for support in identifying and accessing resources and achieving self-sufficiency.

Green River Doula Network

          Phone:             (413) 624-MAMA

          Serving:           Pioneer Valley and eastern Berkshire County                         


          Description:    Resources, information, and referrals for those seeking labor support or postpartum doulas. Our goal is to expand awareness in the wider community about the positive emotional and physical effects that doulas can bring to the labor and birth experience
Hilltown Families
        Serving:                Western MA
        Location:              West Chesterfield
        Description:          An online grassroots communication network for families living in Western  Massachusetts. Includes a dynamic web site, social networking, listserv, podcast, online bulletin boards, and collaborations with civic and nonprofit groups.
It Takes a Village
        Serving:                Hilltowns
Description:  The Village is a free-of-charge community service that supports families for the first three months after a baby is born. A family is matched with a volunteer who visits the family home on a weekly basis, providing support with anything from meal preparation and dishwashing, to companionship and playing with older children. 
Massachusetts Society for the Prevention of Cruelty to Children
        Phone:                 (413) 734-4978 (Springfield);
                                   (413) 532-9446 (Holyoke)
        Serving:                Western MA
Description:  Early Intervention, Family Counseling, Healthy Families, Parent Centers
Parenting Resource Directory
        Phone:                (413) 303-9601    
        Description:         A comprehensive listing of community and family resources for Western Massachusetts.

PPDMoms Hotline
        Phone:                 (800) PPDMOMS or (800) 773-6667
  Nationwide support line operating 24 hours per day, 7 days per week. For Moms and their loved ones. Will provide referrals.
Parental Stress Line   
        Phone:                 (800) 632-8188
        Description:  Nationwide support line operating 24 hours per day, 7 days per week.
Parents helping parents.Will provide referrals and information on parent support groups.

        Serving:        Northampton area             Pittsfield area                   Westfield area
        Phone:          (413) 584-7086                 (413) 499-7650                 (413) 568-8631


The Center for Self-Reliance
         Phone:                (413) 773-5029
        Serving:              Western MA
        Location:            3 ½ Osgood St., Greenfield
         Hours:                 11am-6pm Mon; 11am-5pm Tues/Thurs/Fri
         Description:        Provides enrolled individuals and families with an opportunity to choose from a supply of non-perishable food once a month; also hosts fresh food cooking demonstrations and nutrition workshops on preparing healthy and nutritious food on a limited budget. In summer, offers Greenfield Farmers Market Coupons to low-income families to help them purchase fresh locally grown fruit and vegetables.

Food Bank of Western Mass

          Phone:                (800) 247-9632
                                     (413) 247-9738 
           Serving:              Western MA
           Description:        Works to reduce hunger and increase food security; distributes over 7 million pounds of food to 400 member agencies including soup kitchens, food pantries, homeless shelters, childcare centers, elder programs, and other food assistance sites throughout Berkshire, Franklin, Hampden, and Hampshire counties.

Food Pantry at PVAG
        Phone:                 (413) 667-3166
        Serving:               Blandford, Chester, Huntington, Middlefield, Montgomery, Russell, and Worthington
        Location:             63 Chester Rd, Huntington
        Hours:                 Thur 10-6pm
Hilltown Food Pantry
        Phone:                 (413) 268-7578
        Serving:               Chesterfield, Cummington, Goshen, Plainfield, Westhampton, Williamsburg and Worthington
        Location:              Town Offices, Route 9, Goshen
        Hours:                 Weds. 1-3 pm, Third Wednesday of the month 1-6 pm
Note:  Residents of some hilltowns may choose to utilize the Northampton Survival Center instead but must pick one site or the other.
Northampton Survival Center
        Phone:                 (413) 586-6564
        Serving:               The hilltowns served by the Hilltown Food Pantry, plus Easthampton, Florence, Hadley, South Hadley, Hatfield, Haydenville, Leeds and Northampton
        Location:              265 Prospect St., Northampton
        Hours:                  Mon/Wed/Fri 11am-2pm; Tues/Thurs 4-7pm
West County Food Pantry
         Phone:                (413) 773-5029
         Serving:              Western MA
         Location:            7 Main St. Shelburne Falls
          Hours:                4pm-5:30pm every third Wed.
          Description:        Provides enrolled individuals and families with an opportunity to choose from a supply of non-perishable food once a month.

Fuel Assistance

Community Action, Energy Programs
        Phone:                 (800) 370-0940 (Hampshire County);
                                   (413) 774-2310 (Franklin County)
        Serving:               Hampshire and  Franklin Counties
Description:  Fuel assistance, heating system program, weatherization, and electric efficiency program.
LIHEAP (Low Income Home Energy Assistance Program)
        Phone:                 (413) 445-4503 (Pittsfield)
                                   (413) 663-3014 (North Adams)
                                   (413) 528-1947 (Great Barrington)
        Serving:               Berkshire and Hampden Counties
Description:  Home energy assistance and heating system assistance.

Winter Heating Helpline
              Phone:                866-ENERGY-7



Better Business Bureau

        Phone:                 (866) 566-9222
        Serving:               Central New England
        Location:              Worcester
Hilltown Community Development Corporation
        Phone:                 (413) 296-4536
        Serving:                Hilltowns
        Location:              Chesterfield
        Description:          Dedicated to improving the quality of life for Hilltown residents by addressing economic, housing, educational, social and community needs while preserving the rural character of our area.  Programs include development and rehabilitation of affordable housing for families and seniors, first-time homebuyer counseling and assistance, planning and development of public facilities projects, and direct individualized assistance to local businesses.
UMASS Extension
        Phone:                 (413) 545-4800
        Serving:                Statewide
        Location:              Amherst
Description:  Sponsors statewide programs in Agriculture and Landscape, Natural Resources and Environmental Conservation, Nutrition and Food Safety Education, and the Massachusetts 4-H Program.


Baystate Medical Center
        Phone:                 (413) 794-0000
        Serving:                Western MA
        Location:               Springfield
Baystate Franklin Medical Center
        Phone:                 (413) 773-0211
        Location:              Greenfield
Berkshire Medical Center
        Phone:                 (413) 447-2000
        Serving:                Berkshire County
        Location:              Pittsfield
Berkshire Home Care
              Phone:                (413) 243-1122
              Serving:              Berkshire County
              Location:            Lee
              Description:        The only nonprofit provider of private home care in the Berkshires  .

Cancer Connection
        Phone:                 (413) 586-1642
        Serving:                Western MA
        Location:              Florence
Description:  Cancer support agency providing cancer support groups and programs free of charge to people with cancer, their family members and caregivers.

Cooley Dickinson Hospital
        Phone:                 (413) 582-2000
        Serving:                Western MA
        Location:              Northampton
Description:  Services include: Adolescent and Adult Substance Abuse Support, Behavioral Health Services, and Visiting Nurses & Hospice.
Community Health Programs
        Serving:                Southern Berkshire County
        Location:              Great Barrington, Pittsfield
        Phone:  Administrative Office (413) 528-9311; Health Center (413) 528-8580; OB/GYN (413) 528-1470; Dental Center (413) 528-5565; Family Center (413) 528-0721; Nutrition Services (413) 429-8110; WIC (Women, Infants and Children) (413) 528-0457; Healthy Communities (access to healthcare and health insurance) (413) 644-0104; First Steps (early intervention for infants and toddlers) (413) 528-9311 x19, (413) 854-1955, Neighborhood Health Center (510 North St., Pittsfield) (413) 447-2351.
Highland Ambulance EMS, Inc.
        Phone:                 (413) 268-7272
        Serving:   Ashfield, Chesterfield, Cummington, Goshen, Plainfield, Williamsburg.
        Location:              Goshen
Hilltown Community Ambulance
        Phone:                 (413) 667-3277
        Serving:   Blandford, Chester, Huntington, Montgomery, Russell, Worthington
        Location:              Huntington
Hilltown Community Health Centers
        Phone:                 (413) 667-3009 (Huntington); (413) 238-5511 (Worthington)
        Serving:               Hilltowns
        Locations:            Huntington, Worthington
        Description:          Providing high-quality, accessible medical, dental, behavioral health and                                   eye care, and related services, to people in the Western Massachusetts hilltowns  and   surrounding areas.  Family education and nutrition counseling.  Reduced-fee and pharmacy available for qualified applicants.
Lee Visiting Nurse Association

       Phone:                  (413) 243-1212; (800) 427-1208
       Serving:                Becket, Blandford, Lee, Monterey, Chester, Hinsdale, Middlefield, New Marlborough, Otis, Peru, Sandisfield, Tolland, Washington, Windsor
       Location:              Lee
       Description:          Offers quality healthcare through registered nurses, physical and occupational therapists, medical social workers, and home health aides

Noble Hospital
        Phone:                 (413) 568-2811
        Serving:  Blandford, Chester, Huntington, Montgomery, Russell, Westfield
        Location:              115 West Silver St., Westfield
Description:  Offering emergency care, diagnostic imaging, cardio-pulmonary services, visiting nurse and hospice, rehabilitation, psychiatric and therapeutic services and in-house blood donation.
Tapestry Health
        Phone:                 (413) 586-2016 (main)
                                   (413) 536-8777 (Holyoke)
                                   (413) 586-2539 (Northampton)
                                   (413) 443-2844 (Pittsfield)
                                   (413) 733-6639 (Springfield)
        Serving:   Western MA
        Location:              15A Main St., Holyoke; 16 Center St., Suite 415, Northampton; 100 Wendell Ave., Suite 1, Pittsfield; 1985 Main St., Northgate Plaza, Springfield.
Description:  Provides high-quality, affordable, confidential health services and advocacy.

Information & Referrals

Community Action, First Call for Help
        Phone:                 (800) 339-7779 (Hampshire County);
                                   (413) 774-2318 (Franklin County);
                                   (978) 544-8091 (North Quabbin)
        Description:         Free, confidential information and referral service for all community members. Information about food stamps, food resources, public benefits, legal services, counseling, transportation, child care, medical care, housing, utility assistance.

Legal Services

Western Mass. Legal Services
        Phone:                 (413) 781-7814;
                                   (413) 499-1950 (Pittsfield);
                                   (800) 639-1109 (Springfield)
Description:  Legal services for low-income people in the areas of housing, benefits, elders, health, family and domestic violence, employment, etc. 

Natural Resources

Appalachian Mountain Club, Berkshire Chapter
            Serving:           Berkshires and Pioneer Valley
            Description:     Chapter members lead a wide variety of outdoor activities; maintain hiking trails and cabins and work to preserve our wilderness areas; and teach clinics, workshops, and classes on outdoors and leadership skills.
Berkshire Environmental Action Team
            Serving:           Berkshires
            Description:     BEAT works with citizens to help them learn about the environment and their role in protecting it; keeps the public informed of current local issues that could have an impact on the environment; and helps people work together to take action to protect the environment; website, newsletter, monthly gatherings, and televised meetings.

CISA (Community Involved in Sustaining Agriculture)
            Phone:             (413) 665-7100
            Serving:           Hilltowns and Pioneer Valley
            Location:         South Deerfield
            Description:     Since 1993, CISA has been working to strengthen the connections between farms and the community, by creating and running programs that link farmers, community members, and markets

Highland Communities Initiative
        Phone:                 (413) 268-8219
        Serving:                38-town region including all the Hilltowns
        Location:              Haydenville
Description:  Supporting community efforts to conserve the distinctive natural and cultural landscapes of the Highland region of Massachusetts.
Westfield River Wild and Scenic Advisory Committee
        Phone:                 (413) 268-3129, ext 2
        Location:              Huntington
Description:  Members lend their eyes, ears and voices for the river. Serving as liaisons to their respective communities and organizations, members raise awareness about the Westfield River and its resources, and advocate for their preservation and protection.
Westfield River Watershed Association
          Phone:                (413) 786-0195
          Location:            Westfield
           Description:        Established in 1953 to protect and improve the natural resources of the watershed, as well as to expand recreational and other land use opportunities for people's enjoyment and for sound ecology.


Environmental Protection Agency
        Phone:                 (888) 372-7341
        Serving:               New England
Hilltown Freecycle Network
         Serving:               Hilltowns
Description:  The Hilltown Freecycle ™ Network is for people who want to keep good stuff out of the landfill. Everything posted must be free.
Hilltown Resource Management Cooperative
        Phone:                 (413) 268-3845
        Serving:                Ashfield, Chesterfield, Cummington, Goshen, Huntington, Middlefield, Plainfield, Westhampton, Williamsburg and Worthington
        Location:              Williamsburg
Description:  Assists member towns with planning and management of solid waste management and recycling programs.
Mass. Department of Environmental Protection
        Phone:                 (413) 784-1100
        Serving:                Western MA
Description:  Information about recycling and waste disposal.

Regional School Districts

Berkshire Hills Regional School District
        Phone:                 (413) 528-3346
        Serving:                Otis
Central Berkshire Regional School District
        Phone:                 (413) 684-0320
        Serving:                Becket, Cummington, Hinsdale, Peru, Washington, Windsor

Gateway Regional School District
Phone:                 (413) 685-1000

        Serving:               Blandford, Chester, Huntington, Middlefield, Montgomery, Russell, &                                                   Worthington

Hampshire Regional School District
        Phone:                 (413) 527-7680
        Serving:               Chesterfield, Goshen, Southampton, Westhampton, & Williamsburg

Lee Middle School & High School
        Phone:                 (413) 243-2780
        Serving:                Otis

Mohawk Trail Regional School District
Phone:                 (413) 625-9811

        Serving:                Ashfield, Plainfield


MA State Police, Cheshire
        Phone:                 (413) 743-4700
        Serving:  Northern Berkshire County, including Hinsdale, Peru, Washington and Windsor
MA State Police, Lee
        Phone:                 (413) 243-0600
        Serving:  Southern Berkshire County, including Becket and Otis
MA State Police, Northampton
        Phone:                 (413) 584-3000
        Serving:  Chesterfield, Cummington, Goshen, Plainfield, Westhampton, Williamsburg
MA State Police, Russell
        Phone:                 (413) 862-3312
        Serving:  Blandford, Chester, Huntington, Middlefield, Montgomery, Russell, and Worthington
MA State Police, Shelburne Falls
        Phone:                 (413) 625-6311
        Serving:  Ashfield

Substance Abuse

Alcoholics Anonymous
        Phone:                 (413) 532-2111
        Serving:                Western MA
        Location:              Holyoke
        Description:          A fellowship of men and women who share their experience, strength and hope so that they may solve their common problem and help each other to recover from alcoholism
MA Drug & Alcohol Helpline
        Phone:                 (800) 327-5050
        Serving:               Statewide
        Hours:                 Mon thru Fri 8am – 11pm
                                   Sat & Sun 9am – 5pm
        Description:         Providing free and confidential information and referrals for alcohol and other drug abuse problems and related concerns
Mass. Organization for Addition Recovery (MOAR)
        Phone:                 (877) 423-6627
        Serves:                 Statewide
Description:  Advocacy and information resources to promote public awareness of substance abuse.
        Phone:                 (413) 253-5261
        Serving:               Western MA
Pittsfield Prevention Partnership
         Phone:                (413) 442-6948 ext.15
         Serves:                Pittsfield and surrounding area
         Description:         We’re Berkshires kids who are committed to staying Totally Free of drugs and alcohol. We’re also committed to helping our friends make good choices.

Southern Berkshire Community Coalition
         Phone:                  (413) 528-1919
         Serving:                Southern Berkshires
         Description:          To prevent and/or delay the onset of alcohol and other drug use among youth in South County in a long term and sustainable manner and to empower the community by advancing community generated ideas.

 See Also “Support” below.


AIDS CARE/Hampshire County
        Phone:                 (413) 586-8288
        Serving:               Western MA
Description:  Confidential support and case management for those living with HIV/AIDS
Alzheimers Association
        Phone:                 (413) 787-1113
        24-hour helpline:   (800) 272-3900
        Serving:                Western MA
        Location:              264 Cottage St., Springfield (Western MA Regional Office)
        Description:          To eliminate Alzheimer's disease through the advancement of research; to provide and enhance care and support for all affected; and to reduce the risk of dementia through the promotion of brain health.
Brien Center for Mental Health and Substance Abuse Services
        Phone:                 (413) 499-0412
        Crisis hotline:        (800) 252-0227
        Serving:               Berkshire County
Description:  A network of community mental health and substance abuse services.
Carson Center for Human Services
        Phone:                (413) 572-4132
        Serving:               Westfield and surrounding towns
        Location:              Westfield
Description:  Mental health and rehabilitation services for children, adolescents, adults and families.
Child & Family Service of Pioneer Valley
        Phone:                 (800) 232-0510
        Serving:                Hampden, Hampshire and Franklin Counties
        Description:          Counseling and mental health clinic, substance abuse counseling, disability resources, family preservation programs, refugee and immigrant services, infant development early intervention program, post-adoption services.

Community Action
              Phone:                (413) 582-4230 (Hampshire County);
                                         (413) 774-2318 (Franklin County)
              Serving:              Hampshire, Franklin and North Quabbin Regions
              Location:            Greenfield, Northampton
              Description:        Access and referrals to food, child care, transportation, public benefits, legal services, counseling, fuel assistance, medical care, housing, and early childhood education.

Everywoman’s Center
        Phone:                 (413) 545-0883
        Rape Crisis Hotline:   (413) 545-0800
        Emergency Services: (413) 586-5555
        Serving:                Hampshire County
        Location:              Amherst
        Description:          Provides leadership in promoting educational access and equity for women, to empower women to take full control of their lives and to strengthen the connections among women.
Men’s Resource Center for Change
         Phone:                (413) 253-9887
          Serving:              Western MA
          Location:            Amherst, Springfield
          Description:     Our mission is to support men, challenge men's violence, and develop men's leadership in ending oppression in ourselves, our families, and our communities.   Programs support men to overcome the damaging effects of rigid and stereotyped masculinity, and simultaneously confront men's patterns of personal and societal violence and abuse toward women, children, and other men.

NAMI - National Alliance on Mental Illness
        Phone:                 (413) 443-1666 (Pittsfield, Berkshire County affiliate)
                                   (413) 786-9139 (Agawam, Western MA affiliate)
        Helpline:              (800) 950-6264 (Mon-Fri 10am – 6pm)
        Serving:               Western MA
Description:  Mental health advocacy organization offering peer education, training, support programs, initiatives and services for individuals, family members and service providers.
Northern Berkshire Community Coalition
         Phone:                      (413) 663-7588
          Serves:                Northern Berkshire County
          Description:          Our mission is to improve the quality of life for people in Northern Berkshire by organizing, supporting, and empowering the community. We work to achieve this  mission by building strong neighborhoods, providing a public space for community, and promoting positive youth development.

PFLAG  - Parents, Families & Friends of Lesbians & Gays
        Phone:                 (413) 243-2382 (Lee);
                                   (413) 552-6147 (Springfield);
                                   (781) 891-5966 (Boston)
        Serving:                Western MA
         Description:         We are a group of parents, families, friends, and lesbian, gay, bisexual and transgender people. We help change attitudes and create an environment of understanding so that our gay family members and friends can live in a world that is safe and inclusive.

           Phone:                 (413) 585-1300
        Serving:               Hampshire and Franklin Counties
        Location:             129 King St., Northampton
        Description:         Our programs include outpatient behavioral health services; adolescent support programs; an employee assistance program; early intervention for young children; home health care; rehabilitation and residential programs for those with mental health issues, developmental disabilities, head injuries, or addictions; and shelter and housing services for the homeless
The Stonewall Center, UMASS Amherst
        Phone:                 (413) 545-4824
        Serving:                Western MA
        Location:              Amherst
        Description:          Providing support, advocacy, and programming for lesbian, gay, bisexual, transgendered and allied students, staff, and faculty at UMass Amherst and in the larger Pioneer Valley.

Berkshire Regional Transit Authority
           Phone:              (800) 292-BRTA
            Serving:            Berkshire County
            Location:           Pittsfield
            Description:      Providing public transportation services in Berkshire County.
 PVTA, Pioneer Valley Transit Authority
             Phone:               (413) 781-7882; (877) 779-7882
             Serving:             Franklin, Hampshire and Hampden Counties
             Location:           Springfield
             Description:       Providing public transportation services in the Pioneer Valley region.


 ACT Volunteer Center
                  Serving:              Western Mass
             Location:            Greenfield
            Description:         Providing a comprehensive list of volunteer opportunities and non-profit agencies, to   make volunteering easier than ever.

Retired Senior Volunteers Program (RSVP)
        Phone:                 (413) 584-1300 (Hampshire & Franklin)
                                   (413) 499-9345 (Berkshire)
        Serving:                Western MA
         Phone:                  415-241-6872
         Serving:                National
          Location:              San Francisco
          Description:          Making it easier for good people and good causes to connect. The organization offers a variety of online services to support a community of nonprofit, volunteer and business leaders committed to civic engagement.
Western MA Medical Reserve Corps
          Phone:                  617-357-5772
          Serving:                Western MA
          Description:          Our mission is to establish teams of local volunteer medical and public health professionals who can contribute their skills and expertise throughout the year during times of community need.


Big Brothers/Big Sisters
        Phone:                 (413) 253-2591 (Hampshire)
                                   (413) 781-4730 (Hampden)
                                   (413) 443-9471 (Berkshire)
        Serving:                Hampshire,Hampden and Berkshire Counties
        Locations:             Amherst, Springfield, Pittsfield
Boys’ and Girls’ Club
        Phone:                 (413) 448-8258 (Pittsfield)                                  
                                   (413) 562-2301 (Westfield)
Boy Scouts, Western Mass. Council
        Phone:                 (413) 594-9196
        Serving:                Western MA
Brigham Community Center
        Phone:                 (413) 442-5174
        Serving:                Berkshire County
        Location:              Pittsfield
Description:  School age enrichment programs, early childhood education, aquatics, Girls Incorporated of the Berkshires, Youth Empowerment Services.

          Phone:                413-774-7054
          Serving:              Franklin and Hampshire Counties
         Location:            Greenfield
         Description:        Fostering youth empowerment and community service.  Providing resource information, referrals, counseling, case management, advocacy, life-skills training, emergency shelter, supervised and community-based housing, and development of  supported affordable housing for teens and young adults.

Girl Scouts of Central and Western MA
        Phone:                 (413) 525-4124
                                   (800) 462-9100
        Serving:                Western MA
Mass 4H
        Phone:                 (800) 374-4446 (All MA)
                                   (413) 577-0788 (Western MA)
        Serving:               Statewide